Frequently Asked Questions
What services do you offer?
We offer a wide verity of services for residential and commercial needs. We are your security solution specialist and locksmith. Feeling secure and being secure go hand in hand. Call us with your question on services needed for better clarification.
Do I rekey or replace my locks?
Is it broken or not the look you're looking for? Replace it, of course. But most locks can be rekeyed and last for years. We don't just rekey. We inspect your locks and make sure they are going to support your needs. If we recommend replacing a lock. We will show you why, not just tell you.
Can you install a new deadbolt on my door?
Yes, a door without a deadbolt is not truly secured in my opinion. Even the door between your garage and house. We drill the appropriate holes in your door and frame. We go the extra mile and chisel in your strike plate and bolt. Then we install a new deadbolt on your door.
What is Keyless Entry?
I personally use keyless entry locks on my house. It gives me a way to unlock my door without worrying about keys. I cannot say enough about the convenance these locks provide. I could right forever here. Call for options, understanding and training on keyless entry locks.
Do I really need a security camera system?
Good question. Only you can truly answer that question. Security cameras add a deterrence to criminal activity. They also provide information and evidence to authorities if needed. I personally like being able to look around my house without going outside or while out of town. We install many different types of camera systems to meet your budget.
I'm moving. Is rekeying my locks the only thing I should do for my security?
When moving to a new location, I ask the following questions:
Did you reprogram you garage door opener?
Do you really need the release cord on your garage door track or is there another option to look at?
Is the strike plate installed correctly for your doors deadlatch?
Is the deadlatch working properly?
Are the locks functioning properly?
Is there a deadbolt on every exterior door and the door between the garage and house?
Have you rekeyed your locks?
Did you check your window locks?
There are no set answers here because every new location is unique. I hope these questions help. Call us and we will come out and give you a free evaluation of your current locks and security. We can give you solid quotes and ideas on how to improve your security whether it's your house, apartment or business.
I used a company for a lockout. They quoted me $59 on the phone. But when all was said and done, I was charged over $200. How do your quotes work?
That's called bate and hook. Get your service, get on site, then look for ways to upcharge you. Your calls are answered by the service tech that will be serving you. It's our job to ask the right questions and may ask you to even send pictures. Lockouts can take seconds, minutes or even hours. Giving you a solid quote is difficult and sometimes we have to bight the bullet, because we under quoted. We stand behind our quotes whether it be for a lockout or large projects. No hidden fees will ever be added to a quote. Some quotes may need to wait until we are on site to evaluate what is required of us. Bottom line... You will know what your bill will be before we start your project.
I lost the keys to my car. Can you make a key or rekey my car?
No, we only do lockouts on vehicles. We do not have a certified vehicle lock tech at this time.
I can't open my safe. Can you open my safe?
If you have an electronic lock. Try changing the battery with a NEW battery first. In answer to the questions. NO, we do not have a certified safe tech on staff at this time. Even though we have knowledge on safes and can open many. It is recommended to always to use a certified safe tech. We will be GSA safe certified soon.
I just bought a business with several offices. They gave me a key ring with over fifty keys on it and nothing is labeled. Can you help?
Yes, several ideas come to mind. But first I would ask... What level of security you are looking for? What kind of turnover are you expecting? What level of key control do you need? A simple master key system and/or keys labeled may be one solution. Before making that decision, I would recommend we sit down and look at all the options. Then look at the pros and cons to each option. This will allow you to make a sound informed decision on your security needs.
What are the rates of your services?
We believe in honest work at a fair price. Call use for a free evaluation and quote. It's not practical to give you pricing for everything we do on this web site.
What type of warranty do you provide (on custom work)?
New products carry their own warranty as marked on packaging. If we recommend replacement and you choose not to replace item. We will mark receipt "No Warranty on Services" otherwise a one year standard warranty on services will apply, that doesn't involve misuse or vandalism.
Are you licensed and insured?
Yes we are licensed and insured to the standers of the business and meet the most common commercial requirement.
How are you dealing with the COVID epidemic?
We are fully vaccinated. We can wear mask anytime if requested. We also keeping social distance as recommended by the government. We will use hand sanitizer before and after every project. We wipe down and disinfect surfaces that we will be working on before we start and after we are done. We say, the area we worked on will be cleaner than we found it, when we are done.